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Addresses

  • Contact

    Eurex Frankfurt AG

  • Contact

    Market Supervision Trading

    Service times: 08:00 – 20:00 CET

    T +49 69 211 1 1210

  • Contact

    Global Account Management

    Service times: 08:00 – 17:00 CET

  • Contact

    Customer Technical Support

    Service times: Mon - Fri, 01:00 - 23:00 CET

    T +49 69 211 – VIP number

  • Contact

    Eurex Global Derivatives AG

    Theilerstrasse 1a
    6300 Zug

    T +41-43-430-71 01

  • Contact

    Customer Technical Support

    Service times: Service times: Mon - Fri, 01:00 - 23:00 CET

    T +49 69 211 – VIP number

  • Contact

    Deutsche Börse AG | Data Services Support

    Germany

  • Contact

    Eurex Frankfurt AG | worldwide
    Customer Technical Support / Technical Helpdesk

    Service times: From Mon 01:00 until Fri 22:00 CET (no service on Saturday and Sunday). Please contact your Technical Account Manager via Your personal VIP number.

    T +49 69 211 10 888

  • Contact

    Eurex Frankfurt AG | worldwide
    Helpdesk Trading

    Mergenthalerallee 61
    65760 Eschborn

    Service times: Mon-Fri: 07:00 - 22:30 CET

    T +49-69-211-1 12 10

    F +49-69-211-1 12 11

  • Contact

    Eurex Frankfurt AG | worldwide
    Customer Technical Support / Technical Helpdesk

    Service times: Mon - Fri, 08:00 - 22:00 CET Please contact Your Technical Account Manager via Your personal VIP number.

 

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Market Status

XEUR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Production newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

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