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Emergency Contacts

Emergency Contacts

  • Contact

    Helpdesk Securities Clearing

    Service times: Mon - Fri, 07:00 - 19:00 CET

    T +49-69-2 11-1 19 40

    F +49-69-2 11-1 43 34

  • Contact

    Customer Technical Support / Technical Helpdesk

    Service times: 00:00 CET to 23:00 CET during trading days | Please contact your Technical Key Account Manager via your personal VIP number.

  • Contact

    Helpdesk Derivatives Clearing

    Service times: 00:00 CET to 22:30 CET during trading days

    T +49-69-2 11-1 12 50

    F +49-69-2 11-1 43 34

  • Contact

    Helpdesk Trading

    Service times: 24h during trading days, starting Monday 00:00 CET to Friday 22:30 CET

    T +49-69-2 11-1 12 10

    F +49-69-2 11-1 12 11